Sunday night I watched the Oscars with the other BILLION people across the world. I am one of those people who have a love-hate relationship with the Oscars. I love the red carpet fashion, watching my favorite stars win well-deserved awards and seeing how bad the host can mess up. As much as I love those things, I hate as equally how crazy-long the Oscars are as well as the drawn-out speeches by people I have never heard of before, about people I have never heard of before. One person who should have taken more time on his speech, but was still the best speech of the night, was Ben Afleck.
For those of you who live under a rock, Ben Afleck produced, directed and acted in Argo which is was given the award for best movie of the year. In my opinion, and many others, he should have been nominated for best director but was slighted by the Academy in that category. So, when it came time to give his speech for best picture of the year his team recognized him first as an amazing director and then let him have the last word.
The best moment of his, extremely rushed speech, was when he made the inspiring quote:
“It doesn’t matter how you get knocked down in life because that’s going to happen. All that matters is you gotta get up.”
Which can be applicable to everything thing in life including the healthcare staffing industry.
I don’t care if you are the most successful business in the universe, you have been knocked down a time or two. This is no different in the healthcare staffing industry if not even truer. The Healthcare staffing industry is the most complex and costly types of staffing but can be the most rewarding.
I talk to many healthcare staffing agencies in different stages of their business but many are dealing with the same problems. How can they staff the best person for the best job in a quick efficient manner? These agencies usually have dealt with some type of clinical matter that has cost them a lot of time and money and has knocked the wind out of their sails. Some folks tend to want to ignore the situation and not hit it head on and others realize that clinical issues can cost them their business.
Usually I end up talking to those companies who realize that they have to get back up and make some changes in the processes to have the most successful business. In Argo, (SPOILER ALERT) the main character was told not do something but he realized what was right and did it anyway, saving several beautiful lives. In healthcare staffing doing what is right can ultimately not only save lives but give better patient care.
The best agencies, in my opinion fall down, and get back up and are in a better spot because of it. Changing your processes, clinical testing and sometimes your software are ways to get back up. This all can help ensure better quality control and make sure that you have the right person for the right job and minimizing costly clinical errors. If you have ended up in a spot like this, how have you dealt with it? Have you learned from your mistakes and got back up?
